To cancel or reschedule please contact us 24 hours in advance to allow others the opportunity to book during your time slot. Cancellations with less than 24 hours notice will not be refunded. We are happy to reschedule due to emergent situations and/or inclement weather. Please note that due to bio-security measures necessary to keep our animals healthy and safe - NO animals/pets are allowed on the property. This includes service and support animals. We apologize for any inconvenience that this causes our guests. If you require special accommodations in order to visit, please email us privately and we can discuss how we can meet your specific needs so that you can enjoy the farm visit.